Help and Support Center
NuAmp Support
Getting started
- Play music: choose File → Open Music…, or drop audio files or folders on any NuAmp window. Supported: MP3, AAC/M4A, FLAC, WAV and AIFF, plus M3U, M3U8 and PLS playlists.
- Change the look: NuAmp Glass is the default skin. File → Open Skin… loads a classic
.wszskin; File → Use Native Fallback switches to standard macOS controls; File → Use NuAmp Glass Skin switches back. - Equalizer: Equalizer → Presets saves, applies and assigns presets. Import Classic EQ Presets reads
.eqfand.q1files. - Keyboard: Space plays and pauses; ← and → seek; ↑ and ↓ change volume.
- Lost a window? Choose Window → Reset Window Positions.
Common questions
A track can't be opened after I moved it. Select it in the playlist and choose Playlist → Locate Selected File… to give NuAmp access again.
A skin won't load. NuAmp checks every skin archive and rejects damaged or unsafe ones, keeping your current look. Some unusual skins load with a note about limitations.
Does NuAmp stream music or need an account? No. It plays files on your Mac and needs no account.
What data does NuAmp collect? None. See the privacy policy.
Contact
Email tesbundling@gmail.com. Include your macOS version, NuAmp version (NuAmp > About NuAmp) and the steps that cause the problem.